What is your carpet and upholstery cleaning process?
Our general cleaning is based on a proven, non-toxic, odor-free, soap-free, environmentally safe, biodegradable cleaning agent, a welcome change for anyone concerned about the effects of chemicals and strong odors on their family, pets and home. Professional carpet cleaners have known for years how cleaning residues can actually lead to rapid resoling. That’s why we rely on soap-free chemistry, breaking the dependence on harsh detergents, making it impossible to leave sticky, soapy dirt-attracting residues. It’s safe for you, safe for pets and safe for your carpet.
Do you offer commercial cleaning services?
Yes, we do! Please give us a call to discuss your commercial cleaning needs. Nobody cleans commercial carpet better, will even do a free demo on your dirtiest part.
What does Green mean?
Rather than heavily processed man-made chemicals we looked to Mother-Nature for a safe and environmentally-responsible way to clean carpets and upholstery. As explained on our home page (Dry Carpet Cleaning IS a Better Way) our cleaning solutions are made with oxygen, oranges and other natural ingredients, and are not only inherently safe for your family and pets, they also leave your home smelling and feeling cleaner than ever before.
What should we do before you arrive?
Thoroughly vacuum all areas with a new bag and make sure to detail along the edges where dust collects. We know a lot of folks are busy so we gladly provide the service for a additional $10.00 per room. A room is any area of 250 square feet or less, combo rooms count as two. Also remove any furniture you would like us to clean under, otherwise we will clean all open areas. Please secure your pets in a safe area out of harm’s way. We love them but cannot be responsible for them.
How long to dry?
We precisely control the amount of moisture used while cleaning your carpets and upholstery. While it’s not unusual to hear of instances of truck mounted or steam cleaning in which water was used in volumes sufficient to saturate the carpet, carpet backing, and in some cases into the padding, it’s nearly impossible to reach those extremes with Controlled-Moisture dry cleaning. Some processes spray hot, pressurized water into the carpet at a rate of three or more gallons per minute. In contrast, our Controlled-Moisture process typically uses only one to 2 gallons to clean an average home, guaranteeing quick and convenient, trouble-free drying, usually in about 1 hour.
Will the spots come back?
You know what they say, “Never say never,” so while we’re
confident in saying it’s quite rare, it’s not impossible. If spots
do return, so will we. Just give us a call and we’ll treat
the spot again.
Will my carpet look like new?
While we’ll do our best to make your carpet and
upholstery look like new,
unfortunately, normal wear and tear causes gradual damage
even dry carpet cleaning can’t resolve. Please let us know of any concerns.
and we’ll do our best to help you know what kind of results to expect
from a good, thorough cleaning before we start.
Can pet odor be removed?
Long-term, repeated contamination intrudes into the
backing, padding, even into the sub floor and tack strip,
well beyond the reach normal cleaning. Under those
circumstances we may need to schedule a separate evaluation
to judge the extent of damage and reasonable remediation and
costs. An average urine job typically requires one to two
gallons of specialized urine treatments at $25 per gallon.
When can we walk on the clean carpet?
It takes about an hour to clean 3 to 4 rooms. While we recommend letting it dry a couple of hours before putting it back into normal use, you can walk on it immediately with clean socks or shoes. Of course we strongly recommend avoiding walking on your newly cleaned carpet with dirty shoes as the dirt will wipe off on your freshly cleaned carpet. As a precautionary measure, we always recommend CAUTION when walking from damp freshly cleaned carpet onto adjoining hard surfaces as your shoes will be slippery. Please watch your step!