FAQs
What is your cleaning process?
Our truckmount carpet cleaning system removes soil and stains that other cleaners leave behind. Our exclusive water-based cleaning solutions are safe and non-toxic for people, pets, and the environment. We use less water which is better for you you and the environment. No harsh chemicals. We also offer RapidDry Extraction as well.
First, dry particulate soils are removed with a powerful, industrial vacuum. Next, we apply our proprietary cleaner which quickly and safely penetrates and loosens soils trapped in your carpet. Then, using special truckmount equipment, we gently, yet thoroughly, remove the soil and cleaning solution leaving your carpet clean, fresh and residue-free.
Do you also accept commercial work?
Yes, we do! Please give us a call to discuss your commercial cleaning needs.Nobody cleans commercial carpet better,will even do a free demo on your dirtiest part.
What does Green mean?
Rather than heavily processed man-made chemicals we looked to Mother-Nature for a safe and environmentally-responsible answer. Made from plant and vegetable seeds, our cleaner is hypoallergenic and inherently safe for both your family and ours.
What should we do before you arrive?
Thoroughly vacuum all areas with a new bag and make sure to detail along the edges where dust collects. We know a lot of folks are busy so we gladly provide the service for an additional $10.00 per area. An area is any area of 250 square feet or less, combo rooms count as two. Also remove any furniture you would like us to clean under, otherwise we will clean all open areas. Please secure your pets in a safe area out of harm’s way. We love them but cannot be responsible for them.
How long to dry?
Most of the dirt in your carpet is dry, particulate soils which can be removed with a good, thorough dry vacuuming. After that we only need to remove the greasy stuff and wet spills. Our cleaning agents reduce the amount of water required. We clean your stairs and upholstery with specially engineered low-moisture tools and a powerful extraction machine assuring they dry quickly about 4 to 8 hours. Our RapidDry extraction about 1 hour to dry.
Will the spots come back?
You know what they say, “Never say never,” so while we’re confident in saying it’s rare, it’s not impossible. If spots do return, so will we. Just give us a call and we’ll treat the spot again.
Will my carpet look like new?
We’ll do our best to make it look like new, unfortunately, normal wear and tear causes gradual damage cleaning can’t resolve. Please let us know of any concerns. Again, we’ll do our best to help you know what to expect from a good, thorough cleaning before we start.
Can pet odor be removed?
Our cleaning includes a topical deodorizer which will take care of superficial odor problems limited face fibers. Long-term, repeated contamination intrudes into the backing, padding, even into the sub floor and tack strip, well beyond the reach normal cleaning. Under those circumstances we may need to schedule a separate evaluation to judge the extent of damage and reasonable remediation and costs. An average urine job typically requires one to two gallons of specialized urine treatments at $25 per gallon.
When can we walk on the clean carpet?
It takes about an hour to clean 3 to 4 areas. While we recommend letting it dry a couple of hours before putting it back into use, you can walk on it immediately with clean socks or shoes. Avoid dirty shoes as the dirt will wipe off your freshly cleaned carpet. Always exercise CAUTION when walking from damp carpet onto adjoining hard surfaces as your shoes will be slippery. Please watch your step!
Call Bruce at 608-837-0932


